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Privacy Policy

1. Introduction

 

By using this website (https://www.thebeauty-concierge.co.uk), you agree to the terms outlined in this Privacy Policy. These terms affect your legal rights and responsibilities, so please read them carefully. If you do not agree with any part of this policy, please discontinue use of the website immediately.

 

The Beauty Concierge is committed to safeguarding your personal information. This policy explains how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.2.

 

2. Information we collect

We only collect information that is necessary to provide safe, effective, and professional services. This may include:

  • Full name

  • Date of birth

  • Postal address

  • Email address

  • Telephone number

  • Relevant medical history

  • Payment details (for bookings or product purchases)

  • Appointment and order history

  • Browser, device, and usage data collected via cookies and analytics tools

 

We retain booking and order information for record-keeping unless you request its deletion.

 

3. How We Use Your Information

 

Your personal information may be used for the following purposes:

 

  • Managing bookings and processing payments

  • Communicating with you regarding appointments, orders, or enquiries

  • Personalising your online experience

  • Improving and maintaining our website and services

  • Analysing usage trends and visitor behaviour

  • Preventing fraud or security breaches

  • Fulfilling our legal and regulatory obligations

 

4. Sharing Your Information

We only share your data with trusted third parties when required to deliver our services or comply with legal obligations:

 

We will never sell, rent, or trade your personal information. If data ever needs to be shared for reasons not listed above, we will obtain your explicit written consent first.

 

5. Cookies and Web Beacons

Our website uses cookies to enhance your browsing experience. Cookies may store information such as:

  • Browser type and settings

  • Pages you visit and time spent on each

  • User preferences and session details

 

This helps us tailor content and improve site functionality. You can manage or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.

 

6. Log Files

Like most websites, we use log files to collect technical information, including:

  • IP address

  • Browser type

  • Internet Service Provider (ISP)

  • Date and time stamps

  • Referring and exit pages

  • Number of clicks​

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This data is not linked to identifiable personal information and is used solely to analyse trends, manage the site, and enhance user experience.

 

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. When no longer needed, information is securely archived or destroyed.

 

8. Your Rights (UK GDPR)

  • If you are located in the UK or EU, you have the right to

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request that your data be deleted

  • Restrict or object to processing

  • Receive your data in a portable format

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise any of these rights, please contact us using the details provided below.

 

9. Data Security

We take appropriate measures to ensure your information remains secure, including:

  • Secure servers and encrypted data transfer

  • Password-protected access and session controls

  • Regular cloud-based backups with restricted access

  • Ongoing monitoring to prevent unauthorised access

 

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, practices, or legal obligations. The most recent version will always be available on this page, along with the updated effective date.

 

11. Contact UsIf you have any questions about this policy or wish to exercise your data rights, please contact us: info@thebeauty-concierge.co.uk

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